Privacy Policy

Welcome to 'MarSun DiDi' (hereinafter referred to as 'the Website'). We are committed to respecting and safeguarding your privacy rights and personal data. To ensure your secure use of the various products and services offered on the Website, this policy aims to inform you about how we collect, process, and protect the personal data you provide. Please read the following content carefully:

1. Scope of the Privacy Policy

The following privacy policy applies to the collection, use, and protection of personal data when you use the services provided by our company (e.g., MarSun DiDi App) or our website (https://www.marsun-didi.com). However, it does not apply to other non-company websites linked to our website. When you engage with these external sites, the collection, use, and protection of your personal data will be governed by the privacy policies of those respective websites.

2. Collection, Processing, and Use of Personal Data

(1) The Website may collect your personal data through the following methods:

1. Product Usage:

To provide you with enhanced after-sales service, we may request necessary personal information for purposes such as identity verification, product creation, customer communication, and statistical analysis.

2. Service Application:

When you apply for services that necessitate the registration of personal data via the mobile application (for instance, registering for MarSun DiDi services or becoming a MarSun DiDi member), we may request necessary personal information for purposes including identity verification, account management, customer communication, and statistical analysis. Additionally, we will periodically seek your consent to access the app's features as required.

3. Marketing Activities and Surveys:

When you participate in our marketing activities or surveys, we may request personal information such as your name, phone number, email address, and mailing address for contact purposes. Additionally, you may engage in sweepstakes, contests, or marketing activities organized by other websites or organizations via hyperlinks found in our advertising channels. The personal data you voluntarily provide to these entities will be subject to their respective privacy policies, and our privacy policy does not govern their data processing practices. We disclaim any liability related to these activities.

4. Website Browsing:

The Website retains relevant logs generated by the server when you browse or inquire online. These logs include, but are not limited to, the IP address of the connecting device, usage time, browser type, and records of pages viewed and clicked. The Website will identify individual users' browsers and aggregate data on pages viewed within our site. Unless you choose to provide your personal data, the Website will not, and cannot, associate these logs with your personal information. The Website uses cookies to store your preferences, improve search results, maintain consistency in your user interface and processes, and track user trends to enhance service quality. This logging is done anonymously and is used solely for statistical analysis. You can set your browser to determine your level of cookie acceptancem including options to accept all cookies, receive notifications when cookies are set, or reject all cookies. Please note that if you choose to reject all cookies, you may be unable to use certain personalized services or participate in some activities.

5. Others:

The Website manages that when you engage in activities on these web pages, the collection, use, and protection of personal data will be governed by the privacy policies on those specific websites. Additionally, if you contact our company through our website or provide feedback through other channels, we will retain records of such communications and processing activities.

(2) When collecting your personal data, our the Website will:

1. Explain the purpose and scope of collecting your personal data.
2. Inform you of the duration, geographical area, recipients, and methods of data usage.
3. Notify you that you may refuse to provide some or all personal data; however, this may prevent us from offering certain services.
4. Provide details on how you can access, modify, or delete the personal data you have provided.

3. Data Protection

The Website’s servers are equipped with firewalls, antivirus systems, and other necessary security measures to protect both the site and your personal data. Strict protective measures are applied, and only authorized personnel have access to your personal information. All personnel involved in handling such data are bound by confidentiality agreements, and any breach of these obligations will be subject to legal action.

1. We ensure the accuracy of personal data and update it as necessary. All collected personal information will be stored in compliance with legal requirements or for legitimate, lawful, and clearly defined purposes.
2. Regarding the personal data collected, processed, and used by our company through the Website, service, or other services, you have the right to, unless otherwise provided by law: (1) inquire or request access to your personal data; (2) request a copy of your personal data; (3) request to supplement or correct your personal data; (4) request to cease the collection, use, or processing of your personal data; or (5) request the deletion of your personal data. You may submit the above requests to our company at any time, and we will evaluate or process your request in accordance with the Taiwan Personal Data Protection Act and other relevant legal or internal control regulations.
3. The company will only transfer personal data internationally when adequate and appropriate protections are in place. If it is necessary to outsource services to other parties for business purposes, we will strictly require them to comply with confidentiality obligations and implement necessary audit procedures to ensure their full compliance.

4. External Links on the Website

The website provides links to other websites, allowing you to access those sites by clicking on the provided links. However, the privacy protection policy of the Website does not apply to the linked sites. You must refer to the privacy protection policy of the respective linked website.

5. Sharing Data with Third Parties

The Website will not provide, exchange, rent, or sell any of your personal data to any individual, organization, private entity, or public authority, except where there is a legal requirement or contractual obligation. Unless mandated by law, your personal data will not be used for purposes other than those for which it was specifically collected. Moreover, the personal data collected will not be shared with third parties or used for purposes not previously disclosed to you, without your consent, unless otherwise required by law.

6. Use of Cookies

To provide you with the best possible service, the Website places and accesses cookies on your device, collecting data such as the IP address of the connected device, device information, usage time, browser type, and browsing and click records. This data is used solely for statistical analysis of overall user behavior on the Website, service, or other related services, and no individual user analysis is conducted. If you prefer not to accept cookies, you can adjust your browser's privacy settings to a higher level to reject cookies. However, this may affect the functionality of certain features on the Website.

7. Amendments to the Privacy Policy

The Website’s Privacy Policy may be amended as necessary to better protect your privacy. Please review this statement periodically to stay informed and ensure your rights are safeguarded.